Attention:

If you determine that you are the victim of fraud and money has been withdrawn from the account, you must contact your bank as soon as possible prior to reporting the fraud, with a view to blocking the transaction.

In the event of a loss of 1000 Euro or more and if the suspicious money withdrawal took place within 48 hours, you must immediately report this. If no online appointment would be possible, please contact the 101 service to help you further !!

Please bring the following:

- your identity card

- supporting documents (bank statements, print screens, prints, emails, ...).

- Whatsapp: mobile number used by suspect, Whatsapp ID, profile name Whatsapp account

- Facebook: Facebook ID, screenshots, period of the facts, possibly IP address of last session

- Email: IP address of last login, email header