After booking an appointment, you have 2 options to adjust, move or delete your booked appointment.
Immediately after booking the appointment
After you have made the appointment, you will see a confirmation screen, see example: click here
You can adjust, move or delete the newly created appointment at that time.
Note: If you are too short before the appointment, it may be that your account has set that you can no longer make adjustments yourself, but that you need to contact your groep to make changes.
Via the confirmation / reminder e-mail
If you have left a correct e-mail address during the appointment, you will receive both the confirmation and reminder of you appointment by e-mail.
From this e-mail you can also adjust / move and / or delete your appointment see example: click here
5also here the rule is that your account can determine that you are too short before the appointment and therefore can no longer make any changes yourself)
In all other cases, you should contact your groep if you have any questions.
Make an appointment with Wijkkantoor KoekelareGSM of smartphone, diefstal of verlies aangeven
Gelieve het volgende mee te brengen: - uw identiteitskaart - IMEI-nummer (dit staat op het aankoopbewijs en de verpakkingsdoos).
